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Department: | Front Office Operations |
Hotel Name: | Cary |
Job Title: General Manager
Location: Courtyard by Marriott Raleigh-Cary/Crossroads – Cary, NC
Start Date: December 1, 2025
About Us
CMC Hotels is a family-owned hospitality company with a strong tradition of service excellence, integrity, and community involvement. We are dedicated to creating memorable guest experiences while fostering a supportive and growth-oriented workplace for our associates. We are continuing our growth locally in the Wake County area with 3 more properties coming soon.
The Courtyard Raleigh-Cary/Crossroads opened its doors to the public in 2021 and remains ranked #1 on TripAdvisor and leads the market in REVPAR.
Position Overview
We are seeking a dynamic and experienced General Manager to lead the Courtyard Raleigh-Cary/Crossroads as our current General Manager prepares for a well-deserved retirement. The General Manager will be responsible for overseeing all aspects of hotel operations, driving financial performance, ensuring outstanding guest satisfaction, and developing a motivated team culture.
Key Responsibilities
Provide strategic leadership and daily operational direction across all hotel departments.
Drive guest satisfaction by maintaining Marriott brand standards and delivering exceptional service.
Manage budgets, forecasts, and financial performance to achieve revenue and profit goals.
Recruit, train, mentor, and retain a high-performing associate team.
Build strong relationships with guests, associates, ownership, and the local community.
Ensure compliance with all brand, company, and legal standards.
Qualifications
Minimum of 3–5 years of successful experience as a Hotel General Manager (Marriott brand experience strongly preferred).
Proven ability to lead teams, drive performance, and deliver results.
Strong knowledge of hotel operations, revenue management, and financial reporting.
Excellent interpersonal, communication, and leadership skills.
Commitment to providing exceptional guest service and developing associate talent.
Why Join Us?
Be part of a respected, family-owned hospitality group with opportunities for career growth.
Lead a highly regarded property with a strong reputation in the community.
Competitive compensation and benefits package to include: