CMC Hotels seeks a Cluster Sales Manager who wants to grow with our expanding portfolio of hotels, owned and operated by CMC Hotels. We believe in growing people and our people are the heart of our organization! We currently have 10 NC Hotels that encompass upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding expectations of hospitality.

As a key member of the sales team, the Cluster Sales & Events Manager has influence and accountability for the revenue generation of more than one property across different brands. The Cluster Sales & Events Manager is responsible for maximizing revenues in group sales, catering and assigned group segments through reactive sales, account management and executing assigned action plans and following CMC Hotels Sales/Catering Policies and Procedures.

In return, we offer an extensive array of benefits, including:

• Competitive Salary
• Aggressive Quarterly Bonuses
• BCBS Medical Insurance
• Dental and Vision coverage
• Fully Vested 401K Program
• Paid Vacation
• Sick Leave
• Hotel Discounts

Responsibilities:

• Reporting to the Vice President of Sales & Marketing, the Cluster Sales & Events Manager will be responsible for maintaining the highest level of competencies to help the properties achieve their business goals.
• Responsible for sales and revenue generation for segments assigned by the VP S&M,
• Must have a good understanding of the brands we represent and be up to date on new sales initiatives and the ability to sell and make recommendations across properties.
• Must have exceptional telephone skills in order to identify, analyze, build rapport and understand clients’ goals.
• Must be able to promptly and accurately qualify incoming sales leads.
• Must be able to prepare and send proposals and contracts within the timeframe established by the VP S&M.
• Understand the content reflected in contracts and how to negotiate terms therein.
• Must understand the overall set up and implementation of events and meetings to assist clients with event planning.
• Communicate with relevant departments to ensure guest’s satisfaction through accurate Banquet Event Orders.
• Responsible for issuing accurate menus, pricing and technology in coordinate with VP S&M/DOSM/GM/F&B Manager, when applicable.
• Responsible to meet budgeted meeting room, catering revenues and other assigned segments.

Requirements:

• Must have exceptional people skills with the ability to build trust and relations.
• Must be able to qualify potential clients and be willing to ask questions and negotiate when necessary while selling hotel's amenities.
• Must have a knowledge of food and beverage etiquette, service standards, food preparation and presentation of foods and beverage items.
• Hotel Sales experience preferred
• CITY, MARSHA, LightSpeed and/or Delphi systems knowledge a plus.
• Previous brand experience preferred (Marriott, Hyatt, Hilton)
• Market Knowledge of the Cary/Raleigh RTP area a plus
• Driven and Goal Oriented.
• Must have exceptional organizational and time management skills.
• College Degree Preferred.